Poor communication, incompletion of full move. Management make an agreement with the client but on day of move staff are saying and doing something else. Was told that they will return the following day to collect what they couldn’t take (essential appliance) but did not turn up or make contact. However removal staff were polite.
Thank you for moving my elderly dad into extra care today, a really good job done by master moves today. Very smooth and stress free! Thanks a lot
Would like to say a massive thank you to Des, Tony and Ellis who were very helpful in helping my elderly parents move. Nothing was to much trouble for the trio. Very professional job done. Thank you once again Des,Tony and Ellis…. Pauline ????⭐️⭐️⭐️⭐️⭐️
Master Moves moved some furniture for me and provided an excellent service from start to finish. Admin and communication was excellent, with updates on time of arrival and the size of van. The workers were friendly, helpful and took great care of my property. Everything went smoothly and quickly. Thank you. I would highly recommend Master Moves if you need a stress free, professional service when you are moving.
Highly recommend Paul and friend . These were the guys who helped me move house , they were extremely polite and respectful to myself and my belongings. The lady who booked the move had completely screwed up and sent a tiny van for a 3 bedroom semi-detached house and she was very rude went I tried to complain and tried to offload all the blame on me ???? however Paul stepped in and agreed to make a couple of trips to get most of my belongings to my new property. All day Paul and his friend kept a professional positive attitude and made me feel extremely comfortable. ☆☆☆☆☆ 5 stars for Paul and friend ☆ 1 star for the over phone service
